Guarantee Policy

• We guarantee the purchaser that its machines and electric sets have been checked. The parts manufactured by us are guaranteed against defects in materials and workmanship for 24 MONTHS from the date of installation.
• Other components and machines not built by us have the guarantee that the manufacturer gives (engines, valves, electric motors, color sorters, etc.).
• The normal functioning and rendering of the machine for an eight-hour day is guaranteed for two years from the date of installation.
• We will carry out the reparation or substitution of the materials or elements assuming responsibility exclusively to the value of the materials or elements to be substituted, which will be supplied without charge for the damaged parts, whenever the faults occur in the normal functioning of the machines imputable to manufacturing or material defects within the mentioned period of guarantee.
• The labor fees are covered by us for two-year guarantee as well. Technician’s travels and accommodation expenses are excluded and will be charged to the purchaser.
• The pieces and elements reasonable to the usage which are worn out by the functioning of the machine (defects caused by normal wear and tear) such as in conveyor belts, in plastic and metal buckets, in nuts & bolts, in rubber belts, in ball bearings, in metallic chains, in cracking bars / hummers etc. do not come under the guarantee. The break down which can occur due to the mishandling of the machinery such a failure to grease its pieces do not come under the guarantee too. We are also exempt from liability for purely aesthetic defects or those which do not affect the functionality of the machinery or its components.
• We shall not under any circumstances be responsible for or liable to any party or entity for any economic loss (loss of earnings, loss of sales, loss of revenue, loss of production, loss of profits, loss or expense of management staff time nor any other kind, loss of use, loss of contracts, or for any direct or indirect economic loss). No liability shall be assumed for physical harm to people (any damage to people) or any incidental, consequential, or special damages arising or resulting from the use of our products or defects from our products.
• It is understood that the guarantee will not apply to the supplied machinery or any of its parts or elements which are attributable to an accident, alteration, modification, improper use, improper handling, negligence, improper operation, failure of the Buyer to adequately maintain any equipment (poor maintenance) etc. or any damage derived from fire, flooding, or other cases beyond control. Damages which can be caused during transportation will be covered by the corresponding insurance, according to the agreed INCOTERM.
• Likewise, We renounce all responsibility and obligations arising from the guarantee when the purchaser confides the reparation of the machine or substitution of any of its parts or elements to personnel outside the NutTech service, except in the case that it has been previously authorized in writing by Us.